QUESTIONNAIRE - Mazzoleni Trafilerie Bergamasche

CUSTOMER’S SATISFACTION QUESTIONNAIRE

Dear customer, we are pleased to submit you the following questionnaire to help us to improve the quality and service of Mazzoleni Trafilerie Bergamasche.

In which country the company you work for is located?

What type of product did you buy from us? (you can choose more than one item among those indicated)
Galvanized wireRedrawn galvanized wireZinc-aluminum wire Galvalid®Cold heading wireBlack annealed wire Filtibí®Bright wirePlastic coated wire Sinterberg®Wire for vineyards and agriculture Filar®

Did the quality of the purchased products reflect the initial expectations?

In no way

Little

Enough

Very

Completely

Do you think the quality of our products is constant over time?

In no way

Little

Enough

Very

Completely

Do you evaluate the supplied products in compliance with your specifications and requirements?

In no way

Little

Enough

Very

Completely

Does our product range and size range meet your needs?

In no way

Little

Enough

Very

Completely

Do you consider our delivery times as reliable?

In no way

Little

Enough

Very

Completely

Are you satisfied with the technical assistance received from our staff?

In no way

Little

Enough

Very

Completely

Are you satisfied with the after-sales assistance received from our staff?

In no way

Little

Enough

Very

Completely

Did you find adequate collaboration from our staff in solving any problems?

In no way

Little

Enough

Very

Completely

I have never needed support

Are you satisfied with the readability and receipt of the documentation and information?

In no way

Little

Enough

Very

Completely

Do you positively evaluate the positioning of Mazzoleni Trafilerie Bergamasche compared to other suppliers?

In no way

Little

Enough

Very

Completely

The field below is at your disposal for any comments and/or suggestions.

I have read the information and consent to the processing of my personal data.